703.172 - Division of Consumer Complaint Resolution: Establishment; duties.

703.172  Division of Consumer Complaint Resolution: Establishment; duties.

      1.  A Division of Consumer Complaint Resolution is hereby established within the Commission.

      2.  Pursuant to regulations adopted by the Commission, the Division of Consumer Complaint Resolution shall:

      (a) Receive and investigate complaints made against any public utility or alternative seller;

      (b) Conduct appropriate investigations of the service practices of utility companies or alternative sellers; and

      (c) Perform such other functions as are required by law or as the Commission deems appropriate.

      (Added to NRS by 1975, 622; A 1977, 1375; 1979, 247; 1997, 1886, 2020)—(Substituted in revision for NRS 703.290)