ANTHONY NICOSIA V. WAKEFERN FOOD CORPORATION
Case Date: 06/30/1994
Docket No: none
SYLLABUS
(This syllabus is not part of the opinion of the Court. It has been prepared by the Office of the Clerk for
the convenience of the reader. It has been neither reviewed nor approved by the Supreme Court. Please
note that, in the interests of brevity, portions of any opinion may not have been summarized).
ANTHONY NICOSIA V. WAKEFERN FOOD CORPORATION (A-56-93)
(NOTE: This is a companion case to Edward Witkowski, et al. v. Thomas J. Lipton, Inc., et al.,
also decided today.)
HANDLER, J., writing for a unanimous Court.
Anthony Nicosia was fired by his employer Wakefern Food Corporation (Wakefern) for mishandling
merchandise. Nicosia sued Wakefern for wrongful discharge, contending that he was terminated without
receiving the benefit of the progressive-discipline procedures outlined in an eleven-page section entitled
"Wakefern Disciplinary Procedures," which was part of the employee manual entitled "Human Resources
Policies and Procedures Manual" (the manual). That eleven page section did not contain any disclaimer.
Nicosia claims either that the eleven-page document or the entire manual created an implied employment
contract and that Wakefern breached it by terminating him without following the manual's procedural
protections.
Wakefern contends that Nicosia was an at-will employee and, therefore, could be fired without
cause. Wakefern further argues that its employment manual did not constitute an implied employment
contract, particularly in light of its disclaimer. Wakefern also claims that following Nicosia's termination,
additional evidence was discovered that indicated that there were other grounds for his dismissal and that
such "after-acquired evidence" constitutes a defense to Nicosia's wrongful-discharge claim.
The trial court ruled that the disclaimer contained in the manual was insufficient as a matter of law
to negate Wakefern's obligations as set forth in its manual. The court left for the jury the question of
whether the entire manual or the eleven-page section that contained the progressive-discipline procedures
constituted an implied employment contract, and if so, whether Nicosia's discharge violated those provisions.
The jury found that the eleven-page manual created an implied contract of employment that was
breached by Wakefern. Because the jury found that Nicosia was not guilty of conversion, the court did not
charge the jury with respect to the after-acquired evidence defense.
On appeal, the Appellate Division affirmed the trial court's conclusions. The Supreme Court
granted Wakefern's petition for certification.
HELD: Sufficient evidence existed to support the determination that, by virtue of its specific provisions
and distribution, the entire Wakefern Employment Manual constituted an implied contract of
employment that barred Nicosia's termination without cause. In addition, the trial court properly
held that as a matter of law the disclaimer was ineffective in negating any enforceable obligations
of the employment manual. 1. Under Woolley v. Hoffman-LaRoche, absent a clear and prominent disclaimer, an implied promise contained in an employment manual that an at-will employee will be fired only for cause is enforceable against an employer. To determine whether a contract of employment can be implied, the factfinder must consider the reasonable expectations of employees. Factors bearing on that expectation include the definiteness and comprehensiveness of the termination policy and the context of the manual's preparation and distribution. The evidence in this case was sufficient to support the determination that Wakefern's
employees reasonably expected that the manual, particularly its discipline and termination policy, was
intended to govern the rights and duties of Wakefern's work force based on both the manual's definiteness
and comprehensiveness as well as the context of its preparation and distribution. Thus, the manual
constituted an enforceable employment contract. (pp. 5-8)
2. Where an entire manual has been distributed to a work force, the whole manual, not just a portion
thereof, is relevant to the determination of whether it creates an implied contract of employment. Also, if
widely distributed to the work force, the manual may give rise to an implied contract even if the employee
did not read it, know of its existence, or rely on it. Thus, the critical question is whether the Wakefern
manual as a whole, regardless of its actual receipt by Nicosia, gives rise to an implied contract of
employment because of its terms and its wide distribution. Here, the trial court incorrectly instructed the
jury by allowing it to find that only a section of the manual created a binding contract. Under the
circumstances, that error is harmless because the entire employment manual gave rise to an implied
employment contract. (pp. 8-11)
3. An effective disclaimer by the employer may overcome any implication that its employment manual
constitutes an enforceable contract of employment. In order to be effective, the disclaimer must prominently
and unmistakably indicate that the provisions of the manual are binding. The disclaimer will be construed in
accordance with the reasonable expectations of the employees and must be expressed in language reasonably
understandable to the employee. Wakefern's disclaimer language fails because it uses confusing legalese
rather than straightforward terms. In addition, the trial court properly found, as a matter of law, that the
placement of the disclaimer was not prominent and, was therefore, ineffective. (pp. 11-18)
4. The after-acquired-evidence doctrine allows employers to avoid or limit liability for an unlawful
termination by introducing evidence of an employee's wrongdoing that the employer discovers after its
decision to terminate the employee. Generally, the doctrine is considered in the context of an unlawful
termination based on a violation of the laws against discrimination. This case does not directly present the
issue of whether the doctrine is applicable in a breach-of-contract claim under Woolley in light of the jury's
conclusion that Nicosia was not guilty of conversion. Accordingly, the Court declines to address the issue.
(pp. 18-23)
Judgment of the Appellate Division is AFFIRMED.
CHIEF JUSTICE WILENTZ and JUSTICES CLIFFORD, POLLOCK, O'HERN, GARIBALDI and
STEIN join in JUSTICE HANDLER's opinion.
SUPREME COURT OF NEW JERSEY
ANTHONY NICOSIA,
Plaintiff-Respondent,
v.
WAKEFERN FOOD CORPORATION,
Defendant-Appellant.
Argued January 3, 1994 -- Decided June 30, 1994
On certification to the Superior Court,
Appellate Division.
Patrick M. Stanton argued the cause for
appellant (Shanley & Fisher, attorneys; Mr.
Stanton and Mark Diana, on the briefs).
Dennis S. Deutsch argued the cause for
respondent (Gallo Geffner Fenster, attorneys;
Mr. Deutsch and Valerie A. Vladyka, on the
briefs).
Neil Mullin and Walter Lucas submitted a
brief on behalf of amicus curiae, National
Employment Lawyers Association (Smith Mullin,
attorneys; Mr. Mullin, Mr. Lucas, and Nancy
Erika Smith, of counsel; Mr. Mullin, Mr.
Lucas, Ms. Smith, Peter Van Schaick, Richard
Schall, and Richard Yaskin, on the brief).
The opinion of the Court was delivered by
HANDLER, J.
In this case, a low-level supervisor was fired for the mishandling of merchandise. He filed a wrongful-discharge action
against his employer. As in the companion case, Witkowski v.
Thomas J. Lipton, Inc., __ N.J. __ (1994), also decided today,
the employee denies that his employer had any grounds to
terminate him and claims that his discharge was wrongful because
the employment manual distributed by the employer constitutes an
implied contract that bars termination without cause under
Woolley v. Hoffman-La Roche,
99 N.J. 284, modified,
101 N.J. 10
(1985). The employer contends that the employee is "at will" and
therefore can be fired without cause and, further, that its
employment manual does not constitute an implied employment
contract, particularly in light of its disclaimer. The employer
also claims that following the employee's termination, additional
evidence was discovered that indicated that other grounds for his
dismissal existed and that such "after-acquired evidence"
constitutes a defense to the wrongful-discharge claim.
I
either that eleven-page document or the entire 160-page loose-leaf manual creates an implied employment contract, and that
Wakefern breached it by terminating him without following the
manual's procedural protections.
section, which contained the progressive-discipline procedure,
constituted an implied employment contract, and if so, whether
plaintiff's discharge violated those provisions. The jury found
that the eleven-page manual section received by Nicosia created
an implied contract of employment that was subsequently breached
by Wakefern. On defendant's counterclaim, the jury also found
plaintiff not guilty of conversion. In addition, the court
refused to charge the jury with respect to the after-acquired-evidence defense.
II
only for cause may be enforceable against an employer even when
the employment is for an indefinite term and would otherwise be
terminable at will." 99 N.J. at 285-86.
[__ N.J. at __ (slip op. at 9).]
The context of the preparation and distribution of the manual in this case supports the finding that the manual was intended to constitute an enforceable employment contract. Woolley, supra, 99 N.J. at 299; see Schwartz v. Leasametric, Inc., 224 N.J. Super. 21, 31 (App. Div. 1988). The entire manual was distributed to a substantial number of Wakefern's workforce, although Nicosia may not have received it. See Woolley, supra, 99 N.J. at 304-05 n.10; Gilbert v. Durand Glass Mfg. Co., Inc., 258 N.J. Super. 320, 330 (App. Div. 1992). As was the manual in Woolley, Wakefern's manual, coincidentally, was distributed to 300 of the 3,000 person workforce. See also Witkowski, supra, __ N.J. at __ (slip op. at 12) (holding enforceable employee manual that was distributed to all employees); Preston v. Claridge Hotel
& Casino,
230 N.J. Super. 81, 86 (App. Div. 1989) (holding
employee manual binding based in part on its "widespread
distribution"). In fact, because approximately 1,500 of
Wakefern's 3,000-person workforce is unionized and covered by a
collective bargaining agreement, the manual would apply to only
those 1,500 non-unionized employees. Moreover, Nicosia did
actually receive the eleven-page section of the manual covering
terminations.
Theft of an employee's property
Sexual harassment of any employee
Threatening or intimidating fellow employees
Use of alcohol or illegal substances on
Company property, or possession of same
Overstaying a leave of absence
Willful destruction of Company property or
property of other employees
Initialing for another employee's time on the
time sheet
Falsification of records
Gross insubordination
Breach of Confidentiality
The evidence was clearly sufficient to support the
determination that Wakefern's employees reasonably expected that
the manual, particularly its discipline and termination policy,
was intended to govern the rights and duties of Wakefern's
workforce based on both the manual's content and distribution.
Id. at 14. Therefore, sufficient evidence showed that the
manual, which included the eleven-page section, constituted an
enforceable employment contract.
III
Nicosia testified that he had never seen the 160-page
Wakefern manual, but only the eleven-page excerpt on disciplinary
procedures. The trial court instructed the jury that it should
determine whether either the eleven-page section or the entire
manual "constituted an offer which could be accepted by him by
his continued employment with the company." The jury found that
the eleven-page section, not the entire manual, constituted a
contract between Nicosia and Wakefern, and that Wakefern had
breached that contract.
section of the manual, is relevant to the determination of
whether it creates an implied contract of employment. 99 N.J. at
307. The Court in Woolley also noted that when a manual, in its
entirety, is widely distributed to the workforce, it may give
rise to an implied contract even for an employee who did not read
the manual, know of its existence, or rely on it. Id. at 304-05
n.10; see also Gilbert, supra, 258 N.J. Super. at 330 (noting
that under Woolley, "that the employee knows nothing of the
particulars of the employer's policies and procedures" does not
matter). That is because a widely-distributed manual is the
"most reliable statement of the terms of the employment."
Woolley, supra, 99 N.J. at 298-99.
be implied from provisions contained in an employee handbook.
This contract, if implied, is binding as a whole.").
IV
An effective disclaimer by the employer may overcome the
implication that its employment manual constitutes an enforceable
contract of employment. Woolley, supra, 99 N.J. at 309. The
purpose of such a disclaimer is to provide adequate notice to an
employee that she or he is employed only at will and is subject
to termination without cause. "It would be unfair to allow an
employer to distribute a policy manual that makes the workforce
believe that certain promises have been made and then to allow
the employer to renege on those promises." Ibid. An employer
can make such a disclaimer by
[Ibid.]
In other words,
[t]he provisions of the manual concerning job
security shall be considered binding unless
the manual elsewhere prominently and
unmistakably indicates that those provisions
shall not be binding or unless there is some
other similar proof of the employer's intent
not to be bound.
[Id. at 307.] The Court in Woolly recognized that "[m]any . . . workers undoubtedly know little about contracts, and many probably would be unable to analyze the language and terms of [an employee]
manual." Id. at 300. Therefore, to determine whether a
disclaimer constitutes an "appropriate statement" in a "very
prominent" place, id. at 309, a court should construe the
disclaimer "in accordance with the reasonable expectations of the
employees," id. at 298. An effective disclaimer must be
expressed in language "such that no one could reasonably have
thought [the manual] was intended to create legally binding
obligations." Id. at 299. Woolley stressed that a disclaimer must be clear. 99 N.J. at 309; see, e.g., Toussaint v. Blue Cross & Blue Shield, 292 N.W.2d 880, 891 n.24, 895 (Mich. 1980); Thompson v. St. Regis Paper Co., 685 P.2d 1081, 1088 (Wash. 1984); Suter v. Harsco Corp., 403 S.E.2d 751, 752 (W. Va. 1991). Although Woolley does not require the use of specific language for an effective disclaimer, it does require that a disclaimer make clear "that the employer continues to have the absolute power to fire anyone with or without cause." 99 N.J. at 309; see Michael A. Chagares, Utilization of the Disclaimer as an Effective Means to Define the Employment Relationship, 17 Hofstra L. Rev. 365, 384 (1989) ("Employers wishing to confirm the terminable at-will status of
their employees should include three components within their
disclaimer: (1) that the employment relationship is terminable
at the will of either party, (2) that it is terminable with or
without cause, and (3) that it is terminable without prior
notice.").
"language that a lawyer would understand, but that an employee
would not equate with the objectives of . . . Woolley." Nicosia
should not be expected to understand that Wakefern's
characterization of its manual as "not contractual" or "subject
to change and interpretation at the sole discretion of the
Company" meant that the employer, despite the discipline and
termination provisions of its manual, reserved the "absolute
power to fire anyone with or without cause" without actually
changing those provisions. See Woolley, supra, 99 N.J. at 300;
see also Swanson v. Liquid Air Corp.,
826 P.2d 664, 677 (Wash.
1992) (noting that term "contract of employment" is "manifestly
unclear" because "at will employee has an employment contract--it
is simply one that may be ended at any time for any reason").
The burden is not on the employee "to draw inferences from the
handbook language." McDonald, supra, 820 P.
2d at 989.
The "prominence" requirement can be met in many ways.
Basically, a disclaimer must be separated from or set off in a
way to attract attention. See Jimenez v. Colorado Interstate Gas
Co.,
690 F. Supp. 977, 980 (D. Wyo. 1988). For example, "A term
or clause is conspicuous when it is so written that a reasonable
person against whom it is to operate ought to have noticed it."
N.J.S.A. 12A:1-201(10); see Hannah v. United Refrigerated Servs.,
Inc.,
430 S.E.2d 539 (S.C. Ct. App. 1993) (applying South
Carolina U.C.C. to find disclaimer not conspicuous on second page
of first section under heading "WELCOME"). A reader's attention
may be called by setting off the disclaimer with different type,
including bold, see Perry v. Sears, Roebuck & Co.,
508 So.2d 1086, 1088 (Miss. 1987), capitals, see Jimenez, supra, 690 F.
Supp. at 980, or italics, see Kari v. General Motors Corp.,
261 N.W.2d 222, 223 (Mich. Ct. App. 1977), rev'd on other grounds,
282 N.W.2d 925 (Mich. 1978). A disclaimer may be underlined or
set off by a different color or border. See Jimenez, supra, 690
F. Supp. at 680; Kari, supra, 261 N.W.
2d at 223.
conspicuous, in this case the disclaimer was not placed or
presented in a way calculated to focus the attention of a reader.
V
Intrusion of After-Acquired Evidence in Title VII Litigation,
26
Conn. L. Rev. 145, 147 n.10 (1993) (defining rule as "evidence of
an employee's on-the-job misconduct or of an employee's
misrepresentation on his [or her] job application or resume that
the employer unearths only after making an adverse employment
decision regarding the employee").
courts have adopted a strict after-acquired defense, which
precludes all recovery, while others have adopted a more limited
application, which does not totally bar recovery for the unlawful
termination but restricts or reduces compensatory relief. See
McKennon v. Nashville Banner Publishing Co.,
9 F.3d 539 (6th Cir.
1993), cert. granted, No. 93-1543 1
994 WL 111064 (U.S. May 23,
1994); Cheryl Krause Zemelman, The After-Acquired Evidence
Defense to Employment Discrimination Claims: The Privatization
of Title VII and the Contours of Social Responsibility,
46
Stanford L. Rev. 175, 176 (1993).
of contract does not give rise to the same concerns or demand the
same protections as does an action based on discrimination.").
See generally David H. Ben-Asher, Should Discriminating Employers
Be Insulated From All Liability By the Use of After-Acquired
Evidence?, 17 N.J. Lab. & Emp. L.Q. 3 (Spring 1994) (criticizing
potential adoption of after-acquired-evidence defense in New
Jersey); David D. Kadue & William J. Dritsas, When What You
Didn't Know Can Help You -- Employers' Use of After-Acquired
Evidence of Employee Misconduct to Defend Wrongful Discharge
Claims, 27 Beverly Hills B.A. J. 117 (1993) (analyzing various
contract theories under which after-acquired-evidence rule may be
justified); Walter Lucas, Throwing After-Acquired Evidence Into
the Fire,
136 N.J.L.J. 34, 54 (Jan. 3, 1994) (critizing potential
adoption of defense in New Jersey); Stephen E. Trimboli &
Nathaniel L. Ellison, After-Acquired Evidence: Should Employees
Profit From Their Own Wrongdoing?, 17 N.J. Lab. & Emp. L.Q. 5
(Spring 1994) (arguing for adoption of defense in New Jersey).
recognition of the need for stability in labor relations," Pierce
v. Ortho Pharmaceutical Corp.,
84 N.J. 58, 66 (1980).
The Appellate Division agreed, ruling that because the jury
had found Nicosia not guilty of conversion, no consideration of
the after-acquired-evidence rule was required:
On appeal to this Court, Wakefern now suggests that the
jury's finding on conversion does not obviate or foreclose the
application of the after-acquired-evidence defense because other
evidence demonstrates grounds for the defense in addition to or
other than the conversion of property. However, at trial,
Wakefern argued that conversion was the basis for its
counterclaim and its attempted after-acquired-evidence defense.
Therefore, we defer to the jury and the lower courts, which with
ample support in the record rejected defendant's conversion
counterclaim, thereby negating the proffered basis for its after-acquired-evidence defense. Chief Justice Wilentz and Justices Clifford, Pollock, O'Hern, Garibaldi, and Stein join in this opinion. - - Converted by Andrew Scriven
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