59.1-502.14 - Electronic error; consumer defenses.
§ 59.1-502.14. Electronic error; consumer defenses.
(a) In this section, "electronic error" means an error in an electronicmessage created by a consumer using an information processing system if areasonable method to detect and correct or avoid the error was not provided.
(b) In an automated transaction, a consumer is not bound by an electronicmessage that the consumer did not intend and which was caused by anelectronic error, if the consumer:
(1) promptly on learning of the error:
(A) notifies the other party of the error; and
(B) causes delivery to the other party or, pursuant to reasonableinstructions received from the other party, delivers to another person ordestroys all copies of the information; and
(2) has not used, or received any benefit or value from, the information orcaused the information or benefit to be made available to a third party.
(c) If subsection (b) does not apply, the effect of an electronic error isdetermined by other law.
(2000, cc. 101, 996.)