46.2-1990 - Regulated advertising practices.
§ 46.2-1990. Regulated advertising practices.
For purposes of this chapter, a violation of the following regulatedadvertising practices shall be an unfair, deceptive, or misleading act orpractice.
1. A vehicle shall not be advertised as new, either by word or implication,unless it is one which conforms to the requirements of § 46.2-1900.
2. When advertising any vehicle which does not conform to the definition of"new" as provided in § 46.2-1900, the fact that it is used shall be clearlyand unequivocally expressed by the term "used" or by such other term as iscommonly understood to mean that the vehicle is used. By way of example butnot by limitation, "special purchase" by itself is not a satisfactorydisclosure; however, such terms as "demonstrator" or "former leasedvehicles" used alone clearly express that the vehicles are used foradvertising purposes.
3. Advertisement of finance charges or other interest rates shall not be usedwhen there is a cost to buy-down said charge or rate which is passed on, inwhole or in part, to the purchaser.
4. Terms, conditions, and disclaimers shall be stated clearly andconspicuously. An asterisk or other reference symbol may be used to point toa disclaimer or other information, but shall not be used as a means ofcontradicting or changing the meaning of an advertised statement.
5. The expiration date of an advertised sale shall be clearly andconspicuously disclosed.
6. The term "list price," "sticker price," or "suggested retail price"and similar terms, shall be used only in reference to the manufacturer'ssuggested retail price for new vehicles or the dealer's own usual andcustomary price for used vehicles.
7. Terms such as "at cost," "below cost," "$ off cost" shall not beused in advertisements because of the difficulty in determining a dealer'sactual net cost at the time of the sale. Terms such as "invoice price," "$over invoice," may be used, provided that the invoice referred to is themanufacturer's factory invoice or a bona fide bill of sale and the invoice orbill of sale is available for customer inspection.
"Manufacturer's factory invoice" means that document supplied by themanufacturer to the dealer listing the manufacturer's charge to the dealerbefore any deduction for holdback, group advertising, factory incentives orrebates, or any governmental charges.
8. When the price or credit terms of a vehicle are advertised, the vehicleshall be fully identified as to year, make, and model. In addition, inadvertisements placed by individual dealers and not line-make marketinggroups, the stated price or credit terms shall include all charges which thebuyer must pay to the seller, except buyer-selected options, state and localfees and taxes, and manufacturer's or distributor's freight or destinationcharges. If freight or destination charges are not included in the advertisedprice, the amount of any such freight or destination charge must be clearlyand conspicuously disclosed.
9. Advertisements which set out a policy of matching or betteringcompetitors' prices shall not be used unless the terms of the offer arespecific, verifiable and reasonable.
10. Advertisements of "dealer rebates" shall not be used. This does notaffect advertisement of manufacturer rebates.
11. "Free," "at no cost," or other words to that effect shall not be usedunless the "free" item, merchandise, or service is available without apurchase. This provision shall not apply to advertising placed bymanufacturers, distributors, or line-make marketing groups.
12. "Bait" advertising, in which an advertiser may have no intention tosell at the price or terms advertised, shall not be used. By way of example,but not by limitation:
a. If a specific vehicle is advertised, the seller shall be in possession ofa reasonable supply of said vehicles, and they shall be available at theadvertised price. If the advertised vehicle is available only in limitednumbers or only by order, that shall be stated in the advertisement. Forpurposes of this subdivision, the listing of a vehicle by stock number orvehicle identification number in the advertisement for a used vehicle is onemeans of satisfactorily disclosing a limitation of availability. Stocknumbers or vehicle identification numbers shall not be used in advertising anew vehicle unless the advertisement clearly and conspicuously discloses thatit relates to only one vehicle;
b. Advertising a vehicle at a certain price, including "as low as"statements, but having available for sale only vehicles equipped with dealeradded cost "options" which increase the selling price, above the advertisedprice, shall also be considered "bait" advertising;
c. If a lease payment is advertised, the fact that it is a lease arrangementshall be disclosed.
13. The term "repossessed" shall be used only to describe vehicles thathave been sold, registered, titled and then taken back from a purchaser andnot yet resold to an ultimate user. Advertisers offering repossessed vehiclesfor sale shall provide proof of repossession upon request.
14. Words such as "finance" or "loan" shall not be used in a T&M vehicleadvertiser's firm name or trade name, unless that person is actually engagedin the financing of T&M vehicles.
15. Any advertisement which gives the impression a dealer has a specialarrangement or relationship with the distributor or manufacturer, as comparedto similarly situated dealers, shall not be used.
(1995, cc. 767, 816.)