62A-3-203 - Creation of Long-Term Care Ombudsman Program -- Responsibilities.

62A-3-203. Creation of Long-Term Care Ombudsman Program -- Responsibilities.
(1) (a) There is created within the division the Long-Term Care Ombudsman Program forthe purpose of promoting, advocating, and ensuring the adequacy of care received, and thequality of life experienced by elderly residents of long-term care facilities within the state.
(b) Subject to the rules made under Section 62A-3-106.5, the ombudsman is responsiblefor:
(i) receiving and resolving complaints relating to elderly residents of long-term carefacilities;
(ii) conducting investigations of any act, practice, policy, or procedure of any long-termcare facility or government agency which it has reason to believe affects or may affect the health,safety, welfare, or civil and human rights of any elderly resident of a long-term care facility;
(iii) coordinating the department's services for elderly residents of long-term carefacilities to ensure that those services are made available to eligible elderly citizens of the state;and
(iv) providing training regarding the delivery and regulation of long-term care to publicagencies, local ombudsman program volunteers, and operators and employees of long-term carefacilities.
(2) (a) A long-term care facility shall display an ombudsman program information poster.
(b) The division is responsible for providing the posters, which shall include the namesand phone numbers for local ombudsman programs.

Amended by Chapter 31, 2006 General Session