3721.027 Investigation of unresolved complaints found to be valid.
3721.027 Investigation of unresolved complaints found to be valid.
The department of health shall investigate within ten working days after referral, in accordance with procedures and criteria to be established by the department of health and the department of aging, any unresolved complaint that the office of the state long-term care ombudsperson has investigated and found to be valid and refers to the department of health. This requirement does not supersede federal requirements for survey agency complaint investigations.
Effective Date: 07-01-2000