398-G - Powers of the commissioner.

§ 398-g. Powers  of the commissioner. 1. In addition to the powers and  duties specified elsewhere in this article, the commissioner,  upon  any  complaint  or  upon his own initiative, shall have the power to make and  conduct such  investigations  as  he  deems  proper  to  effectuate  the  purposes  of  this  article.  The commissioner may establish, by rule or  regulation, criteria upon  which  the  necessity  for  investigation  of  complaints  shall  be  determined.  Such criteria may include but not be  limited to the alleged financial loss to the complainant, the indication  of a recurring  incidence  of  fraud  or  deceptive  practices,  or  the  essential  nature  of  the service provided to the safe operation of the  vehicle. The commissioner shall also have the power  to  assist  in  the  settlement of disputes between complainants and registrants. In any such  case  in  which a settlement is reached, a report of the facts, shall be  included in the registrant's record. The  provisions  of  section  three  hundred   ninety-eight-f   relating   to   the  required  attendance  of  registrants and the power to subpoena shall apply to  any  investigation  conducted pursuant to this section.    2.  The  commissioner shall prescribe such rules and regulations as he  shall  deem  necessary  to  effectuate  the  purposes  of  this  article  including  but  not  limited  to, standards for personnel, equipment and  facilities.