328 - Powers and duties of the board.

§  328.  Powers and duties of the board. 1. The board shall serve as a  resource center for the gathering and dissemination of  information  and  provide other assistance relating to 911 services and technologies.    2.  The  board  shall monitor and periodically review the provision of  911 services  throughout  the  state,  including  but  not  limited  to,  conformance with applicable standards.    3.  The  board  shall  assist  municipalities  in  developing plans to  establish and implement enhanced 911 services utilizing state-of-the-art  technologies and management systems.    4. (a) The board shall promulgate minimum standards for the  operation  of  public  safety  answering  points,  which  shall include, but not be  limited  to,  minimum   staffing   requirements,   minimum   educational  qualifications for 911 call-takers and dispatchers, and minimum training  requirements  for  911  call-takers and dispatchers, but which shall not  include those standards required by paragraph (b) of  this  subdivision.  In  promulgating such standards, the board shall examine national models  of best practice. Such standards shall  be  promulgated  no  later  than  October first, two thousand three.    (b)   In  addition,  the  board  shall  promulgate  minimum  standards  regarding direct dispatch of all emergency services  and  jurisdictional  protocols.    Such  standards  shall  be promulgated no later than April  first, two thousand three.    5. The board  shall  adopt  standards  governing  reasonable  eligible  wireless  911 service costs for expedited deployment funding of enhanced  wireless  911  service,  repayment  provisions,  and  the  criteria  for  approval   of   priority  enhanced  wireless  911  plans  for  expedited  deployment funding. Standards for  expedited  deployment  funding  shall  consider  whether  the  projected costs are reasonably necessary for the  provision of enhanced wireless 911  service  and  whether  the  priority  enhanced wireless plan conforms to the FCC order.    6.  The board shall review the certification and information submitted  by a local public safety answering point, local governmental  entity  or  the  division  of  state  police  to  ensure the public safety answering  points are in compliance with the applicable standards  that  the  board  has  promulgated pursuant to subdivision four of this section. Where the  board determines that a local or state public safety answering point  is  not  in compliance with the applicable standards promulgated pursuant to  subdivision four of this section, the board shall follow the  procedures  outlined in section three hundred twenty-nine of this article.    7.  The  board  shall  develop  procedures  for  a local government to  terminate the routing of wireless 911 service calls to  a  local  public  safety answering point for such local government.    8.  The  board  shall  develop  and  implement an educational plan for  informing the public about the enhanced wireless 911 service in New York  state. This plan shall include, but not be limited to, an explanation of  the  enhanced  wireless  911  system  and  a  progress  report  on   the  county-by-county   implementation   of   the   statewide   system.  This  information shall be  provided  via  electronic,  paper  and  telephonic  means.  Access  to  such  information shall be made available for remote  computer users through the internet or via  telephone  calls  through  a  toll-free  hotline number. This plan shall be updated as new information  becomes available to the board not less than four times per year.    9. The board shall  issue  an  annual  report  to  the  governor,  the  temporary  president  of  the senate, the minority leader of the senate,  the speaker of the assembly, and the minority leader of the assembly, on  or before March first of each year, regarding the board's activities  in  the  previous calendar year, including but not limited to, the status of  911 services across the state, including  the  extent  to  which  publicsafety  answering  points  across  the  state  are  equipped  to receive  enhanced wireless 911 calls, the allocation  of  moneys  from  the  fund  including  allocations  made and not disbursed, and the disbursements of  moneys from the fund.    10.  a.  The  New York state interoperable and emergency communication  board shall make recommendations to the commissioner of the division  of  homeland  security  and  emergency services on the expenditure of grants  and other  funding  programs  related  to  interoperable  and  emergency  communications. In carrying out this responsibility, and consistent with  the mission of the division of homeland security and emergency services,  the   board  will  make  recommendations  related  to  the  development,  coordination and implementation of policies, plans, standards,  programs  and  services  related  to  interoperable  and emergency communications,  including but not limited to ensuring compliance with  federal  mandates  for  interoperable  communications  and  compatibility with the National  Incident Management System.    b. The board, in fulfilling  its  role  to  provide  ongoing  guidance  regarding  policies,  plans, standards, programs and services related to  interoperable and emergency communications, shall:    (1) establish structures  and  guidelines  to  maintain  interoperable  communications planning and coordination at the statewide level;    (2)  establish,  promulgate  and revise standards for the operation of  public safety answering points; and    (3) establish guidelines regarding the creation  of  regionally  based  radio   communications   systems  compatible  with  the  structures  and  guidelines created under subparagraph one of  this  paragraph  and  with  federal mandates and best practices.