SYSTEM FOR RESOLVING COMPLAINTS OF INSUREDS
- 695G.200 - Approval; requirements; assistance for persons filing complaints; examination.
- 695G.210 - Review board; appeal; right to expedited review of complaint; notice to insured.
- 695G.220 - Annual report; managed care organization to maintain records of complaints concerning something other than health care services.
- 695G.230 - Written notice to insured explaining rights of insureds regarding decision to deny coverage; notice to insured when organization denies coverage of health care service.