322G.3 - DUTIES OF MANUFACTURER.

        322G.3  DUTIES OF MANUFACTURER.         1.  At the time of the consumer's purchase or lease of the      vehicle, the manufacturer shall provide to the consumer a written      statement that explains the consumer's rights and obligations under      this chapter.  The written statement shall be prepared by the      attorney general and shall contain a telephone number that the      consumer can use to obtain information from the attorney general      regarding the rights and obligations provided under this chapter.         2.  At the time of the consumer's purchase or lease of the      vehicle, the manufacturer shall provide to the consumer the address      and phone number for the zone, district, or regional office of the      manufacturer for this state where a claim may be filed by the      consumer.  This information shall be provided to the consumer in a      clear and conspicuous manner.  Within thirty days of the introduction      of a new model year for each make and model of motor vehicle sold in      this state, the manufacturer shall notify the attorney general of      such introduction.  The manufacturer shall also inform the attorney      general that a copy of the owner's manual and applicable written      warranties shall be provided upon request and provide information as      to where the request should be made.  The manufacturer shall inform      the attorney general where such a request should be directed and      shall provide the copy of the owner's manual and applicable written      warranties within five business days of a request by the attorney      general.         3.  A manufacturer or the authorized service agent of the      manufacturer shall make repairs as necessary to conform the vehicle      to the warranty if a motor vehicle does not conform to the warranty      and the consumer reports the nonconformity to the manufacturer or      authorized service agent during the lemon law rights period.  Such      repairs shall be made irrespective of whether they can be made prior      to the expiration of the lemon law rights period.         4.  A manufacturer or the authorized service agent of the      manufacturer, shall provide to the consumer, each time the motor      vehicle is returned after being examined or repaired under the      warranty, a fully itemized, legible statement or repair order      indicating any diagnosis made, and all work performed on the motor      vehicle including, but not limited to, a general description of the      problem reported by the consumer or an identification of the defect      or condition, parts and labor, the date and the odometer reading when      the motor vehicle was submitted for examination or repair, and the      date when the repair or examination was completed.         5.  Upon request from the consumer, the manufacturer, or the      authorized service agent of the manufacturer, shall provide a copy of      either or both of the following:         a.  Any report or printout of any diagnostic computer      operation compiled by the manufacturer or authorized service agent      regarding an inspection or diagnosis of the motor vehicle.         b.  A copy of any technical service bulletin issued by the      manufacturer regarding the year and model of the motor vehicle as it      pertains to any material, feature, component, or the performance of      the motor vehicle.  
         Section History: Recent Form
         91 Acts, ch 153, §3         Referred to in § 322G.15