231C.5 - WRITTEN OCCUPANCY AGREEMENT REQUIRED.

        231C.5  WRITTEN OCCUPANCY AGREEMENT REQUIRED.
         1.  An assisted living program shall not operate in this state
      unless a written occupancy agreement, as prescribed in subsection 2,
      is executed between the assisted living program and each tenant or
      the tenant's legal representative, prior to the tenant's occupancy,
      and unless the assisted living program operates in accordance with
      the terms of the occupancy agreement.  The assisted living program
      shall deliver to the tenant or the tenant's legal representative a
      complete copy of the occupancy agreement and all supporting documents
      and attachments and shall deliver, at least thirty days prior to any
      changes, a written copy of changes to the occupancy agreement if any
      changes to the copy originally delivered are subsequently made.
         2.  An assisted living program occupancy agreement shall clearly
      describe the rights and responsibilities of the tenant and the
      program.  The occupancy agreement shall also include but is not
      limited to inclusion of all of the following information in the body
      of the agreement or in the supporting documents and attachments:
         a.  A description of all fees, charges, and rates describing
      tenancy and basic services covered, and any additional and optional
      services and their related costs.
         b.  A statement regarding the impact of the fee structure on
      third-party payments, and whether third-party payments and resources
      are accepted by the assisted living program.
         c.  The procedure followed for nonpayment of fees.
         d.  Identification of the party responsible for payment of
      fees and identification of the tenant's legal representative, if any.

         e.  The term of the occupancy agreement.
         f.  A statement that the assisted living program shall notify
      the tenant or the tenant's legal representative, as applicable, in
      writing at least thirty days prior to any change being made in the
      occupancy agreement with the following exceptions:
         (1)  When the tenant's health status or behavior constitutes a
      substantial threat to the health or safety of the tenant, other
      tenants, or others, including when the tenant refuses to consent to
      relocation.
         (2)  When an emergency or a significant change in the tenant's
      condition results in the need for the provision of services that
      exceed the type or level of services included in the occupancy
      agreement and the necessary services cannot be safely provided by the
      assisted living program.
         g.  A statement that all tenant information shall be
      maintained in a confidential manner to the extent required under
      state and federal law.
         h.  Occupancy, involuntary transfer, and transfer criteria and
      procedures, which ensure a safe and orderly transfer.
         i.  The internal appeals process provided relative to an
      involuntary transfer.
         j.  The program's policies and procedures for addressing
      grievances between the assisted living program and the tenants,
      including grievances relating to transfer and occupancy.
         k.  A statement of the prohibition against retaliation as
      prescribed in section 231C.13.
         l.  The emergency response policy.
         m.  The staffing policy which specifies if nurse delegation
      will be used, and how staffing will be adapted to meet changing
      tenant needs.
         n.  In dementia-specific assisted living programs, a
      description of the services and programming provided to meet the life
      skills and social activities of tenants.
         o.  The refund policy.
         p.  A statement regarding billing and payment procedures.
         3.  Occupancy agreements and related documents executed by each
      tenant or the tenant's legal representative shall be maintained by
      the assisted living program in program files from the date of
      execution until three years from the date the occupancy agreement is
      terminated.  A copy of the most current occupancy agreement shall be
      provided to members of the general public, upon request.  Occupancy
      agreements and related documents shall be made available for on-site
      inspection to the department upon request and at reasonable times.
      
         Section History: Recent Form
         96 Acts, ch 1192, §5; 2003 Acts, ch 166, §12; 2005 Acts, ch 60,
      §11, 21; 2007 Acts, ch 215, §168