231B.7 - COMPLAINTS.
231B.7 COMPLAINTS.
1. Any person with concerns regarding the operations or service
delivery of an elder group home may file a complaint with the
department. The name of the person who files a complaint with the
department and any personal identifying information of the person or
any tenant identified in the complaint shall be kept confidential and
shall not be subject to discovery, subpoena, or other means of legal
compulsion for its release to a person other than department
employees involved with the complaint.
2. The department shall establish procedures for the disposition
of complaints received in accordance with this section. Section History: Recent Form
2005 Acts, ch 62, §7; 2007 Acts, ch 215, §147