34.2 - 911 SERVICE.
34.2 911 SERVICE.
1. After July 1, 1986, when 911 service is established in a
service area each public agency, public safety agency, and private
safety entity serving territory within the service area shall
participate in providing the 911 service. The 911 service shall be
established according to a written plan which has the written
approval of the governing bodies of each public agency, public safety
agency, and private safety entity serving territory within the 911
service area.
2. This chapter does not prohibit or discourage participation in
or the provision of 911 service covering the territory of more than
one public agency, public safety agency, or private safety entity. A
system established pursuant to this section may serve the territory
of more than one public agency, public safety agency, or private
safety entity or may include a part of their respective territories.
Public agencies, public safety agencies, and private safety entities
may enter into agreements under chapter 28E to provide 911 service.
3. The digits "911" shall be the primary emergency telephone
number within the 911 service areas established under this section.
A public safety agency or a private safety entity whose services are
available through a 911 system may maintain a separate secondary
backup number for emergencies, and shall maintain a separate number
for nonemergency telephone calls.
4. A 911 system shall be capable of transmitting requests for law
enforcement, fire fighting, and emergency medical and ambulance
services to a public safety agency or agencies that provide the
requested service at the place where the call originates. A 911
system may also provide for transmitting requests for emergency
management, poison control, suicide prevention, and other emergency
services. The public safety answering point shall be capable of
receiving calls from deaf and hard-of-hearing persons through a
telecommunications device for the deaf. Conferencing capability with
counseling, aid to persons with disabilities, and other services as
deemed necessary for identifying appropriate emergency response
services may be provided by the 911 service.
A public safety answering point may transmit emergency response
requests to private safety entities. Section History: Recent Form
86 Acts, ch 1246, § 764
C87, § 477A.2
92 Acts, ch 1139, § 32
C93, § 34.2
93 Acts, ch 75, § 2; 96 Acts, ch 1129, §13