400.0078 Citizen access to State Long-Term Care Ombudsman Program services.
400.0078 Citizen access to State Long-Term Care Ombudsman Program services.
(1) The office shall establish a statewide toll-free telephone number for receiving complaints concerning matters adversely affecting the health, safety, welfare, or rights of residents.
(2) Every resident or representative of a resident shall receive, upon admission to a long-term care facility, information regarding the purpose of the State Long-Term Care Ombudsman Program, the statewide toll-free telephone number for receiving complaints, and other relevant information regarding how to contact the program. Residents or their representatives must be furnished additional copies of this information upon request.
History. s. 4, ch. 99-394; s. 13, ch. 2006-121.