Sec. 38a-983. (Formerly Sec. 38-508). Access to recorded personal information.
Sec. 38a-983. (Formerly Sec. 38-508). Access to recorded personal information. (a) If an individual, after proper identification, submits a written request to an
insurance institution, agent or insurance-support organization for access to recorded
personal information concerning himself which is reasonably described and accessible,
the institution, agent or insurance-support organization shall within thirty business days
from the date such request is received: (1) Inform the individual of the nature and substance of such recorded personal information in writing, by telephone or by other means
of oral communication; (2) permit the individual to see and copy, in person, such recorded personal information pertaining to him or to obtain a copy of such information
by mail, unless such information is in coded form, in which case an accurate translation
in readable language shall be provided in writing; (3) disclose to the individual the
identity, if recorded, of those persons to whom the insurance institution, agent or insurance-support organization has disclosed such personal information within two years
prior to such request, and if the identity is not recorded, the names of those insurance
institutions, agents, insurance-support organizations or other persons to whom such
information is normally disclosed; and (4) provide the individual with a summary of
the procedures by which he may request correction, amendment or deletion of recorded
personal information.
(b) Any personal information provided pursuant to subsection (a) of this section
shall identify the source of the information if it is an institutional source.
(c) Medical-record information supplied by a medical-care institution or medical
professional and requested under subsection (a) of this section, together with the identity
of the medical professional or medical-care institution which provided such information,
shall be supplied either directly to the individual or to a medical professional designated
by the individual and licensed to provide medical care with respect to the condition to
which the information relates by the insurance institution, agent or insurance-support
organization. If it elects to disclose the information to a medical professional designated
by the individual, the insurance institution, agent or insurance-support organization shall
notify the individual, at the time of the disclosure, that it has provided the information
to the medical professional.
(d) Except for personal information provided under section 38a-985, an insurance
institution, agent or insurance-support organization may charge a reasonable fee to cover
the costs incurred in providing a copy of recorded personal information to individuals.
(e) The obligations imposed by this section upon an insurance institution or agent
may be satisfied by another insurance institution or agent authorized to act on its behalf.
With respect to the copying and disclosure of recorded personal information pursuant to
a request under subsection (a) of this section, an insurance institution, agent or insurance-support organization may make arrangements with an insurance-support organization
or a consumer reporting agency to copy and disclose such information on its behalf.
(f) The rights granted to individuals in this section shall extend to all individuals to
the extent information concerning them is collected and maintained by an insurance
institution, agent or insurance-support organization in connection with an insurance
transaction. The rights granted to all individuals by this subsection shall not extend to
information concerning them that relates to and is collected in connection with or in
reasonable anticipation of, a claim or a civil or criminal proceeding involving them.
(g) For purposes of this section, the term "insurance-support organization" does not
include "consumer reporting agency".
(P.A. 81-368, S. 9, 25; P.A. 82-21, S. 3.)
History: P.A. 82-21 specified that section provisions apply to personal or privileged information collected or received
before or after October 1, 1982; Sec. 38-508 transferred to Sec. 38a-983 in 1991.