Sec. 21a-2. (Formerly Sec. 19-170e). Toll-free telephone line for inquiries and complaints.
Sec. 21a-2. (Formerly Sec. 19-170e). Toll-free telephone line for inquiries and
complaints. A toll-free telephone line, available to consumers throughout the state, shall
be established in the Department of Consumer Protection for the handling of consumer
inquiries and complaints concerning consumer goods or services in the state or any other
matter within the jurisdiction of the department and its licensing and regulatory boards.
The line shall be in operation from 8:30 a.m. to 4:30 p.m. Monday through Friday each
week, exclusive of those legal holidays on which state offices are closed, and shall be
restricted to incoming calls.
(P.A. 73-640, S. 1-3; P.A. 77-614, S. 172, 610; June 30 Sp. Sess. P.A. 03-6, S. 146(d); P.A. 04-169, S. 17; 04-189, S. 1.)
History: P.A. 77-614 deleted Subsec. (b) containing appropriation to carry out section purposes and added reference
to use of telephone line for handling other matters within jurisdiction of department and its licensing and regulatory boards,
effective January 1, 1979; Sec. 19-170e transferred to Sec. 21a-2 in 1983; June 30 Sp. Sess. P.A. 03-6 and P.A. 04-169
replaced Department of Consumer Protection with Department and of Agriculture and Consumer Protection, effective
July 1, 2004; P.A. 04-189 repealed Sec. 146 of June 30 Sp. Sess. P.A. 03-6, thereby reversing the merger of the Departments
of Agriculture and Consumer Protection, effective June 1, 2004.