Sec. 19a-697. Resident's bill of rights.
Sec. 19a-697. Resident's bill of rights. (a) A managed residential community
shall have a written bill of rights that prescribes the rights afforded to each resident. A
designated staff person from the managed residential community shall provide and explain the bill of rights to the resident at the time that such resident enters into a residency
agreement at the managed residential community. The bill of rights shall include, but
not be limited to, that each resident has the right to:
(1) Live in a clean, safe and habitable private residential unit;
(2) Be treated with consideration, respect and due recognition of personal dignity,
individuality and the need for privacy;
(3) Privacy within a private residential unit, subject to rules of the managed residential community reasonably designed to promote the health, safety and welfare of the
resident;
(4) Retain and use one's own personal property within a private residential unit so
as to maintain individuality and personal dignity provided the use of personal property
does not infringe on the rights of other residents or threaten the health, safety and welfare
of other residents;
(5) Private communications, including receiving and sending unopened correspondence, telephone access and visiting with persons of one's choice;
(6) Freedom to participate in and benefit from community services and activities
so as to achieve the highest possible level of independence, autonomy and interaction
within the community;
(7) Directly engage or contract with licensed health care professionals and providers
of one's choice to obtain necessary health care services in one's private residential unit,
or such other space in the managed residential community as may be made available to
residents for such purposes;
(8) Manage one's own financial affairs;
(9) Exercise civil and religious liberties;
(10) Present grievances and recommend changes in policies, procedures and services to the manager or staff of the managed residential community, government officials
or any other person without restraint, interference, coercion, discrimination or reprisal
from the managed residential community, including access to representatives of the
department or the Office of the Long-Term Care Ombudsman;
(11) Upon request, obtain from the managed residential community the name of
the service coordinator or any other persons responsible for resident care or the coordination of resident care;
(12) Confidential treatment of all records and communications to the extent required
by state and federal law;
(13) Have all reasonable requests responded to promptly and adequately within the
capacity of the managed residential community and with due consideration given to the
rights of other residents;
(14) Be fully advised of the relationship that the managed residential community
has with any assisted living services agency, health care facility or educational institution
to the extent that such relationship relates to resident medical care or treatment and to
receive an explanation about the relationship;
(15) Receive a copy of any rules or regulations of the managed residential community;
(16) Privacy when receiving medical treatment or other services within the capacity
of the managed residential community;
(17) Refuse care and treatment and participate in the planning for the care and
services the resident needs or receives, provided the refusal of care and treatment may
preclude the resident from being able to continue to reside in the managed residential
community; and
(18) All rights and privileges afforded to tenants under title 47a.
(b) A managed residential community shall post in a prominent place in the managed
residential community the resident's bill of rights, including those rights set forth in
subsection (a) of this section. The posting of the resident's bill of rights shall include
contact information for the Department of Public Health and the Office of the State
Long-Term Care Ombudsman, including the names, addresses and telephone numbers
of persons within such agencies who handle questions, comments or complaints concerning managed residential community.
(June Sp. Sess. P.A. 07-2, S. 34.)