§ 26-18-901 - Office of Problems Resolution and Tax Information.

26-18-901. Office of Problems Resolution and Tax Information.

(a) The Director of the Department of Finance and Administration shall request the General Assembly to appropriate funds and create positions for an Office of Problems Resolution and Tax Information, which shall resolve taxpayer problems directly and provide information to taxpayers concerning tax law. This office shall report directly to the Administrative Assistant of Revenues.

(b) The Director of the Department of Finance and Administration shall have the authority to establish the duties of the Office of Problems Resolution and Tax Information. The office shall give highest priority to reviewing taxpayer problems and taking prompt and appropriate action to resolve problems and respond to taxpayers.