800.117—Who shall perform original services.
(a) General.
Original services shall be performed by the agency or field office assigned the area in which the service will be provided, except as provided in paragraph (b) of this section.
(b) Exceptions for official agencies to provide service—
(1) Timely service.
If the assigned official agency cannot provide service within 6 hours of a request, the service may be provided by another official agency upon approval from the Service.
(2) Nonuse of service.
If the assigned official agency has not provided official services to an applicant for 90 consecutive days, due to reasons other than seasonal ice making waterways unnavigable, service may be provided by another official agency upon approval from the Service.
(3) Barge probe service.
Any official agency may provide probe sampling and inspection service for barge-lots of grain with no restrictions due to geographical locations.
(c) Interim service at other than export port locations.
If the assigned official agency is not available on a regular basis to provide original services, and no official agency within a reasonable proximity is willing to provide such services on an interim basis, the services shall be provided by authorized employees of the Secretary, or other persons licensed by the Secretary, until the services can be provided on a regular basis by an official agency, as provided in § 800.196.