39.45—May PVOs impose other restrictions on passengers with a disability that they do not impose on other passengers?
(a)
As a PVO, you must not subject passengers with a disability to restrictions that do not apply to other passengers, except as otherwise explicitly permitted in this Part.
(b)
Restrictions you must not impose on passengers with a disability include, but are not limited to, the following:
(2)
Requiring passengers to remain in a holding area or other location in order to receive transportation or services;
(5)
Requiring ambulatory passengers, including but not limited to blind or visually impaired passengers, to use a wheelchair or other mobility device in order to receive assistance required by this Part or otherwise offered to the passenger.
(c)
Special muster stations for disabled individuals are permissible for emergency evacuations in order to centrally locate available resources.