37.207—Discriminatory practices.
It shall be considered discrimination for any operator to—
(b)
Use or request the use of persons other than the operator's employees (e.g., family members or traveling companions of a passenger with a disability, medical or public safety personnel) for routine boarding or other assistance to passengers with disabilities, unless the passenger requests or consents to assistance from such persons;
(c)
Require or request a passenger with a disability to reschedule his or her trip, or travel at a time other than the time the passenger has requested, in order to receive transportation as required by this subpart;
(d)
Fail to provide reservation services to passengers with disabilities equivalent to those provided other passengers; or