CFR > Title 45 - Public Welfare > SUBTITLE B—Regulations Relating to Public Welfare > CHAPTER XII—CORPORATION FOR NATIONAL AND COMMUNITY SERVICE (parts 1200 to 1235) > PART 1211—VOLUNTEER GRIEVANCE PROCEDURES > 1211.1-16—Grievance procedure for National VISTA Grant Volunteers.

1211.1-16—Grievance procedure for National VISTA Grant Volunteers.

The grievance procedure for National VISTA Grant Volunteers shall be the same as that provided in this part with the following substitutions of officials:
(a) Informal grievance procedure:
(1) The initiation of an informal grievance for a National Grant VISTA, see § 1211.1-10, shall normally be to the sponsor of the local component. If the grievance involves a matter solely within the control of the ACTION State Office, the volunteer may present the grievance to the State Director or designee in lieu of the local component sponsor.
(2) If the volunteer is not satisfied with the response of the appropriate official (sponsor of local component, or State Director or designee), the volunteer may submit the grievance to the chief executive of the national grantee.
(b) Formal grievance procedure:
The Chief, VISTA Program Development Branch or designee shall replace the Regional Director as the official in § 1211.1-11.