CFR > Title 41 - Public Contracts and Property Management > SUBTITLE C—Federal Property Management Regulations System > CHAPTER 102—FEDERAL MANAGEMENT REGULATION (parts 102 to 102-197) > SUBCHAPTER G—ADMINISTRATIVE PROGRAMS (parts 102-191 to 102-197) > PART 102-192—MAIL MANAGEMENT > SUBPART A—Introduction to this Part (§102-192.5 to §102-192.45) > 102-192.20—How are “must” and “should” used in this part?

102-192.20—How are “must” and “should” used in this part?

In this part—
(a) “Must” identifies steps that Federal agencies are required to take; and
(b) “Should” identifies steps that the General Services Administration (GSA) recommends.

Code of Federal Regulations

Note to § 102-192.20 : In their internal policy statements, agencies may require steps that GSA recommends. However, agencies may not change required steps into non-mandatory recommendations.