102-192.130—What are your general responsibilities as an agency mail manager?
In addition to carrying out the responsibilities in Subparts B, C, D, and E of this part, an agency mail manager should—
(a)
Establish written policies and procedures to provide timely and cost effective dispatch and delivery of mail;
(b)
Ensure agency-wide awareness and compliance with standards and operational procedures established by all service providers used by the agency;
(d)
Seek opportunities to implement cost-effective improvements and to enhance performance of the agency's mission;
(e)
Develop and direct agency programs and plans for proper and cost-effective use of transportation, equipment, and supplies used for mail;
(f)
Ensure that facility and program level mail personnel receive appropriate certifications and training in order to successfully perform their assigned duties;
(h)
Ensure that expedited mail and couriers are used only when authorized by the Private Express Statutes (39 U.S.C. 601-606) and when necessary and cost-effective;
(j)
Provide guidance to agency correspondence managers on correspondence management decisions such as development and design of mailing materials including Business Reply Mail, letterhead, and mail piece design; and
(k)
Represent the agency in its relations with mail service providers (usually as a Contracting Officer's Technical Representative), other agency mail managers, and the GSA Office of Governmentwide Policy.