CFR > Title 39 - Postal Service > CHAPTER III—POSTAL REGULATORY COMMISSION > SUBCHAPTER A—PERSONNEL (parts 3000 to 3060) > PART 3055—SERVICE PERFORMANCE AND CUSTOMER SATISFACTION REPORTING > SUBPART A—Annual Reporting of Service Performance Achievements (§3055.1 to §3055.25) > 3055.20—First-Class Mail.

3055.20—First-Class Mail.

(a) Single-Piece Letters/Postcards, Bulk Letters/Postcards, Flats, and Parcels. For each of the Single-Piece Letters/Postcards, Bulk Letters/Postcards, Flats, and Parcels products within the First-Class Mail class, report the on-time service performance (as a percentage rounded to one decimal place), disaggregated by mail subject to the overnight, 2-day, and 3/4/5-day service standards.
(b) Outbound Single-Piece First-Class Mail International and Inbound Single-Piece First-Class Mail International. For each of the Outbound Single-Piece First-Class Mail International and Inbound Single-Piece First-Class Mail International products within the First-Class Mail class, report the on-time service performance (as a percentage rounded to one decimal place).