CFR > Title 39 - Postal Service > CHAPTER III—POSTAL REGULATORY COMMISSION > SUBCHAPTER A—PERSONNEL (parts 3000 to 3060) > PART 3004—PUBLIC RECORDS AND FREEDOM OF INFORMATION ACT > 3004.43—Response to requests.

3004.43—Response to requests.

(a) Within 20 days (excluding Saturdays, Sundays and legal holidays) after receipt of a request for a Commission record, the Secretary or Assistant Secretary will notify the requester of its determination to grant or deny the request.
(b) Granting request. If granting the request, the Secretary, or Assistant Secretary will notify the requester of any fees that must be paid.
(c) Partial granting of request. If the Commission is unable to grant the request in its entirety, any reasonably segregable portion of the request shall be provided, with deleted portions treated as specified in paragraph (d) of this section, and the Secretary or Assistant Secretary will notify the requester of any fees that must be paid.
(d) Denying request. If denying the request, in whole or in part, the Secretary or Assistant Secretary will inform the requester in writing of:
(1) The reason for the denial, including each exemption used as a basis for withholding of the records sought and, if applicable, the harm to an interest protected by a statutory exemption;
(2) An estimate of the volume of requested matter that was denied:
(i) If disclosure of a record has been partially denied, the amount of information deleted will be indicated on the released portion if technically feasible; and
(ii) If revealing the amount or location of a denied record will harm an interest protected by an exemption, then the description of the amount or location of deleted information shall be withheld.
(3) The right to appeal the denial to the Commission within 1 year.
(e) Expedited processing. Within 10 days (excluding Saturdays, Sundays and legal holidays) after receipt of a request for expedited processing, the Secretary or Assistant Secretary will:
(1) Grant the request for expedited processing and process the request for records as soon as practicable; or
(2) Deny the request for expedited processing by informing the individual of:
(i) The denial in writing;
(ii) The right to appeal the denial to the Commission in writing; and
(iii) The procedures for appealing the denial.
(3) Any request for records that has been denied expedited processing will be processed in the same manner as a request that did not seek expedited processing.
(f) Where a compelling need is not shown in an expedited request as specified in § 3004.41(b)(1), the Commission may grant requests for expedited processing at its discretion.