CFR > Title 36 - Parks, Forests, and Public Property > CHAPTER XII—NATIONAL ARCHIVES AND RECORDS ADMINISTRATION > SUBCHAPTER B—RECORDS MANAGEMENT (parts 1220 to 1240) > PART 1236—ELECTRONIC RECORDS MANAGEMENT > SUBPART C—Additional Requirements for Electronic Records (§1236.20 to §1236.28) > 1236.24—What are the additional requirements for managing unstructured electronic records?

1236.24—What are the additional requirements for managing unstructured electronic records?

(a) Agencies that manage unstructured electronic records electronically must ensure that the records are filed in a recordkeeping system that meets the requirements in § 1236.10, except that transitory e-mail may be managed in accordance with § 1236.22(c).
(b) Agencies that maintain paper files as their recordkeeping systems must establish policies and issue instructions to staff to ensure that unstructured records are printed out for filing in a way that captures any pertinent hidden text (such as comment fields) or structural relationships (e.g., among worksheets in spreadsheets or other complex documents) required to meet agency business needs.