364.53—What records must be maintained for the individual?
For each applicant for IL services (other than information and referral) and for each individual receiving IL services (other than information and referral), the service provider shall maintain a consumer service record that includes—
(c)
Either the IL plan developed with the consumer or a waiver signed by the consumer stating that an IL plan is unnecessary;
(f)
A consumer service record may be maintained either electronically or in written form, except that the IL plan and waiver must be in writing.
(Approved by the Office of Management and Budget under control number 1820-0527)