CFR > Title 34 - Education > SUBTITLE B—Regulations of the Offices of the Department of Education > CHAPTER II—OFFICE OF ELEMENTARY AND SECONDARY EDUCATION, DEPARTMENT OF EDUCATION (parts 200 to 299) > PART 299—GENERAL PROVISIONS > SUBPART F—Complaint Procedures (§299.10 to §299.12) > 299.10—What complaint procedures shall an SEA adopt?

299.10—What complaint procedures shall an SEA adopt?

(a) General. An SEA shall adopt written procedures, consistent with State law, for—
(1) Receiving and resolving any complaint from an organization or individual that the SEA or an agency or consortium of agencies is violating a Federal statute or regulation that applies to an applicable program listed in paragraph (b) of this section;
(2) Reviewing an appeal from a decision of an agency or consortium of agencies with respect to a complaint; and
(3) Conducting an independent on-site investigation of a complaint if the SEA determines that an on-site investigation is necessary.
(b) Applicable programs. This subpart is applicable to the following programs:
(1) Part A of title I (Improving Basic Programs Operated by Local Educational Agencies).
(2) Part B of title I (Even Start Family Literacy Programs) (other than the federally administered direct grants for Indian tribes and tribal organizations, children of migratory workers, Statewide family literacy initiatives, and a prison that house women and children).
(3) Part C of title I (Migrant Education).
(4) Part D of title I (Children and Youth Who Are Neglected, Delinquent, or At Risk of Dropping Out).
(5) Title II (Eisenhower Professional Development Program) (other than section 2103 and part C of this title).
(6) Subpart 2 of part A of title III (State and Local Programs for School Technology Resources).
(7) Part A of title IV (Safe and Drug-Free Schools and Communities) (other than section 4114 ).
(8) Title VI (Innovative Education Program Strategies).
(9) Part C of title VII (Emergency Immigrant Education)
(Approved by the Office of Management and Budget under OMB control number 1810-0591)

Code of Federal Regulations

(Authority: 20 U.S.C. 1221e-3(a)(1), 8895 )