CFR > Title 20 - Employees' Benefits > CHAPTER III—SOCIAL SECURITY ADMINISTRATION > PART 411—THE TICKET TO WORK AND SELF-SUFFICIENCY PROGRAM > SUBPART I—Ticket to Work Program Dispute Resolution (§411.600 to §411.660) > 411.655—How will the PM refer the dispute to us?

411.655—How will the PM refer the dispute to us?

The PM has 20 working days from the failure to come to a mutually agreeable solution with an EN to refer the dispute to us with all relevant information. The information should include:
(a) A description of the disputed issue(s);
(b) A summary of the EN's and PM's position related to each disputed issue; and
(c) A description of any solutions proposed by the EN and PM when the EN sought resolution through the PM's grievance procedures, including the reasons each party rejected each proposed solution.