SUBPART K—Complaints and Enforcement Procedures (§382.151 to §382.159)
- 382.151—What are the requirements for providing Complaints Resolution Officials?
- 382.153—What actions do CROs take on complaints?
- 382.155—How must carriers respond to written complaints?
- 382.157—What are carriers' obligations for recordkeeping and reporting on disability-related complaints?
- 382.159—How are complaints filed with DOT?