830.122—Quality assurance criteria.
The QAP must address the following management, performance, and assessment criteria:
(1)
Establish an organizational structure, functional responsibilities, levels of authority, and interfaces for those managing, performing, and assessing the work.
(2)
Establish management processes, including planning, scheduling, and providing resources for the work.
(2)
Identify, control, and correct items, services, and processes that do not meet established requirements.
(3)
Identify the causes of problems and work to prevent recurrence as a part of correcting the problem.
(4)
Review item characteristics, process implementation, and other quality-related information to identify items, services, and processes needing improvement.
(1)
Prepare, review, approve, issue, use, and revise documents to prescribe processes, specify requirements, or establish design.
(1)
Perform work consistent with technical standards, administrative controls, and other hazard controls adopted to meet regulatory or contract requirements, using approved instructions, procedures, or other appropriate means.
(1)
Design items and processes using sound engineering/scientific principles and appropriate standards.
(4)
Verify or validate the adequacy of design products using individuals or groups other than those who performed the work.
(3)
Establish and implement processes to ensure that approved suppliers continue to provide acceptable items and services.
(1)
Inspect and test specified items, services, and processes using established acceptance and performance criteria.
(i)
Criterion 9—Assessment/Management Assessment. Ensure managers assess their management processes and identify and correct problems that hinder the organization from achieving its objectives.
(1)
Plan and conduct independent assessments to measure item and service quality, to measure the adequacy of work performance, and to promote improvement.
(2)
Establish sufficient authority, and freedom from line management, for the group performing independent assessments.
(3)
Ensure persons who perform independent assessments are technically qualified and knowledgeable in the areas to be assessed.