SUBPART B—Administrative Collection of Claims (§15.20 to §15.39)
- 15.20—Aggressive agency collection activity.
- 15.21—Written demands for payment.
- 15.23—Telephone or internet inquiries and investigations.
- 15.25—Personal interviews.
- 15.26—Reporting claims.
- 15.27—Contact with debtor's employing agency.
- 15.29—Suspension or revocation of license.
- 15.31—Disputed debts.
- 15.32—Contracting for collection services.
- 15.33—Collection by administrative offset.
- 15.35—Payments.
- 15.37—Interest, penalties, and administrative costs.
- 15.38—Use of credit reports.
- 15.39—Bankruptcy claims.